By Valerie Ryder and Kristina Tool

Mentoring plays a critical role in the advancement of women professionals in all sectors. It provides women role models, it can provide access to important networks and opportunities, and can provide structure for the development of individual skills and leadership abilities.

These are areas that are often cited as key barriers to career advancement for women in Italy, as is the lack of mentoring in general. Only a small portion of the Italian working population has access to this career development tool, mainly selected high-potential employees of international corporations.

PWA has innovatively moved to fill this gap by pioneering network mentoring in Italy, via its Women Leading Women program. The mentoring program is a key component of PWA’s updated mission, which is to support the advancement of career-minded women in their professional growth and development through networking, skill-building and mentoring in an international environment.

Facts and Figures:

Although mentoring is an increasingly-used tool for career development within companies, only a small portion of the working population has access to it. PWA has moved to fill this gap by pioneering “network mentoring” in Italy, a concept which has been implemented effectively by several of its European affiliates.

The application period for the first edition of the PWA Mentoring Program has recently closed, the results are in, and matches have been made. Close to 50 women have come forward as potential mentors or mentees, greatly exceeding expectations based on results attained in other countries across Europe.

What sets Italy apart? Not surprisingly, the demand for mentors isn’t just originating from women in corporations. As more and more women leave the corporate world to embark into entrepreneurship, aspiring business owners are looking for mentorship too.

Join Valerie Ryder and Monique Svazlian, the driving forces behind mentoring at PWA, for an evening of “Women Leading Women.” After a brief presentation of the program and an initial analysis of the mentoring needs expressed, a selection of PWA Mentors will share their inspirational stories and past experiences with mentoring. We will hear from the following top corporate executives and successful business owners:

• Isabella Chiodi, Vice President and member of the Italian Women Leadership Council, IBM
• Barbara Cominelli, Planning Director, Tenaris Dalmine
  
• Giovanna D’Alessio, Managing Director, LifeCoachLab and President of the International Coach Federation
• Francesca Patellani, Client Partner (Banking Clients) and Inclusion & Diversity Lead, Accenture
• Lee Smith, Director, InStoreFactor
• Nicoletta Zappatini, Managing Director, Crédit Agricole Corporate and Investment Bank

About Valerie Ryder and Monique Svazlian: Executive Coaches, Valerie and Monique are passionate about developing leaders both in the corporate world and in entrepreneurship. They share the common conviction that the most effective way for women to advance professionally is to take advantage of mentoring, coaching, networking and other leadership development resources. Read more about them at www.ryderassociates.com and www.highestpath.com

Read more about the PWA Mentoring Program here

Grand Hotel et de Milan
Via Manzoni, 29 (MM Montenapoleone)
Networking Cocktail: 7 – 8 pm
Presentation 8 – 9:30 pm

Entrance free for members, 20 euro for guests, payable in cash at the event.
Members, please register in the calendar section of EPWN.
Guests, please send an email to speakers@pwa-milan.org

All professional women welcome whether members or guests

Join us as we launch the first annual PWA Mentoring Program for a stimulating and informational evening. We’ll hear inspiring testimonials from our PWA Mentors and Honorary Mentors alike, and discuss the objectives, structure and future of the program.

Participants of the Mentoring Program will have the opportunity to meet their match. This event is open to all professional women and we invite you to attend and learn more about our premier initiative for 2010.

Cocktails 7-8 p.m. / Presentation 8-9.30 p.m.
Grand Hotel et de Milan, Via Manzoni 29 (MM Montenapoleone)

Free for members, €20 for guests, payable by cash at the event.
Members, please register on EPWN

For guest reservations please email speakers@pwa-milan.org

All professional women welcome whether members or guests.

For more information on the Mentoring Program contact Valerie Ryder, PWA Professional Development Director, at professional@pwa-milan.org.

by Valerie Ryder, Mentoring Program Leader and Professional Development Director

We are currently accepting applications for Mentors and Mentees who would like to participate in the first edition of the PWA Mentoring Program. For more information on this initiative, please see the articles and brochure posted on the “PWA Mentoring Program” page of the PWA Milan web site (click here).

This opportunity is available to all PWA members, as an additional benefit of membership. Not a member yet and would like to participate in the Program? Click here to join PWA Milan now.

We have already received confirmation from a number of experienced and highly successful professional women who are PWA members, of their willingness to serve as Mentors. To name a few:
• Rosanna Cella – Global Leadership Development Director, Nokia
• Barbara Cominelli – Director of Strategy & Marketing, Tenaris Dalmine
• Francesca Patellani – Partner at Accenture, in charge of Inclusion & Diversity within their Human Capital program
• Nicoletta Zappatini – Corporate and Investment Bank Managing Director Fixed Income, Crédit Agricole Calyon

Further, we are pleased to announce that the following internationally-renowned women will serve as Honorary Mentors:
• Giovanna d’Alessio – President of International Coach Federation Global, Founder and Chief Executive Coach of Life Coach Lab
• Avivah Wittenberg-Cox – Founder of EuropeanPWN, CEO of 20-first, Executive Coach

If you have been considering applying as a mentee or a mentor but have not yet done so, now is the time! There is still availability in the program for both roles. The deadline for submission is Friday, 16 April 2010. Download the forms here: Mentee application form and Mentor application form. If we are able to identify an appropriate match, you will be notified via email by the first part of May.

Important dates to note: The official launch of the Mentoring Program will take place on the evening of Wednesday, May 19. This will also be the occasion for successfully paired participants to meet their mentoring match. The Mentoring Skills Workshop will take place on Saturday, May 29.

For any questions or concerns you may have, please contact us at professional@pwa-milan.org

• Valerie Ryder, Mentoring Program Leader and Professional Development Director
• Monique Svazlian, Mentoring Program Coordinator

by Monique Svazlian, PWA Mentoring Program Coordinator

During the process of creating the PWA Mentoring Program, the question has come up several times about the major differences between coaching and mentoring. Indeed, the question is a valid one as there are places where the two complement each other. Also, there are certain topics and issues better suited for mentoring where others are a better fit for coaching, and it’s helpful to determine which process would be more appropriate in assisting you to reach your intended outcomes.

As professional coaches, we (i.e. the Mentoring Program team members) are necessarily aware of the major differences between the two modalities, and realize that others may not have the same level of familiarity with the subject. In this article, we’ll explore the two methods in order to set expectations and increase your chances of obtaining successful results if you participate in the Mentoring Program.

The following is an example of a sample topic and what the outcomes would be through the two various methods.

Scenario: A woman entrepreneur has left the corporate world and is starting a small business. She is very excited and challenged with her new venture, and thinks she could benefit from a mentor. She is currently having a hard time balancing her business with her personal life and would like mentoring around this issue.

The Mentor approach: In this situation, a good Mentor fit would be a woman who has previously gone through a similar transition, and/or has extensive experience with starting a small business. She would share her stories and challenges faced while pursuing her entrepreneurial ventures, and give advice based on her best practices and learnings. She might also talk about her personal challenges transitioning from a corporate career to being your own boss and give advice on how to manage the added responsibilities of an entrepreneur.

The Coach approach: A coach would take a slightly different approach; rather than give advice based on personal experience, she would focus the conversation on the coachee, to find out her specific challenges. Depending on the underlying issue, the coach could help design new approaches to creating more work/life balance, guide toward a shift in perspective or help in identifying limiting beliefs that are keeping her stuck in this area. The coach would guide her toward specific actionable goals and keep her accountable.

The mentor and coach are similar in the ways they relate to the person they are mentoring or coaching. They both use techniques of active listening, asking powerful questions and offering new ideas and approaches to help guide the individual. But the outcomes from the two approaches can be quite different, and it’s important to identify your needs to ensure you reach the results you’re looking for.

As you’re sending in your applications for the PWA Mentoring Program (deadline 16 April 2010 for this first edition), be thinking of the specific areas in which you need advice and wisdom to help you in your career. Think about your desired outcomes, and be clear from the get-go with your Mentor if you participate. This should ensure that you make the most out of your time with your Mentor and get significant value for the time you put in as well!

If you have more questions on this topic or about the PWA Mentoring program, don’t hesitate to email us at professional@pwa-milan.org

• Valerie Ryder, Mentoring Program Leader and Professional Development Director
• Monique Svazlian, Mentoring Program Coordinator

by Valerie Ryder, PWA Professional Development Director

The Mentor and Mentee application forms for the PWA Mentoring Program are now available. To apply, download the appropriate form(s) here (Mentee application form or Mentor application form) and follow the instructions therein.

Please note that applicants must be current members of PWA, and that attendance at the Mentoring Skills Workshop planned for Saturday, 29 May 2010 is mandatory for participation as a mentor or a mentee.

The application period for this first edition of the Mentoring Program runs from 17 March to 16 April 2010.

Questions? Contact the Mentoring Team members – Valerie Ryder and Monique Svazlian – at professional@pwa-milan.org

by Valerie Ryder, PWA Professional Development Director

As we approach the opening of the application process of the PWA Mentoring Program (mid-March), you may be interested in the idea of becoming a mentor – and you may also be wondering if you have what it takes. Preconceived notions about the requirements of a good mentor, or even simple modesty, might have raised question marks about your appropriateness for this role.

In the framework of a network mentoring program such as PWA’s, the description of an effective mentor is somewhat different than that of a traditional corporate mentor. To clarify this distinction, we have identified the ideal characteristics of mentors in the PWA program, as well as the roles they may fulfill.

Characteristics of PWA Mentors

1. Relevant experience and/or knowledge. Potential mentors need to have knowledge (general, technical, or skill-related) or experience in a certain area which could be useful to an aspiring mentee. The first part is easy – we all have experience and knowledge. The second part – whether it would be useful to someone else- is where there may be uncertainty. The answer is: It is very likely that it would be beneficial. To be sure, apply as a mentor – you never know who may be in need of the experience you’ve got!

2. Communication skills. Effective mentors are skilled in a certain number of key communication areas, such as active listening, providing constructive feedback, and demonstrating empathy. The training workshop we will be holding for all participants will cover a number of these competencies.

3. Willingness and availability to contribute to the success of others. PWA mentors need to want to help fellow women in their professional advancement, and commit to the availability requirements of the program, knowing that they in turn will surely derive worthwhile benefits in the process.

Reminder: There is no minimum age, seniority, professional level, or educational qualifications in the PWA Mentoring Program.

Various Roles of Mentors
In the PWA program, we anticipate that mentors will play one or two of the roles described, but certainly not all of them. In fact, it is widely recommended that women develop a panel of mentors – both women and men – with diverse backgrounds, skills and connections, in order to receive the different types of guidance and support they may need.

Counselor. In this role, fundamental in a network mentoring program such as PWA’s, the mentor is supportive and acts as a sounding board to help her mentee successfully move forward professionally.
- Offers suggestions based on her own professional experience and helps mentee avoid any mistakes she may have made.
- Candidly shares issues related to gender in the workplace.
- Helps the mentee strategize to achieve career goals and weigh the pros and cons of career choices.
- Explains the unwritten rules in the mentee’s environment.
- Assists with strategies for time management essential to balancing work and personal life.

Coach/Advisor. The mentor may serve as a coach/advisor in giving candid feedback, providing assistance with career development, and advising on how to accomplish objectives. Although coaching and mentoring are overall quite different, this is one area where there is some overlap.
- Helps the mentee clarify her performance objectives and areas she would like to develop.
- Offers the mentee candid feedback and provides specific recommendations on areas in which the mentee would like to improve.

Role Model. In certain cases, the mentor may be an inspiring role model. Observing how others conduct themselves and interact with others is often cited by successful individuals as one of their key strategies.
- Leads by example.
- Demonstrates knowledge and insight into applicable informal political processes.
- Exhibits components of an effective leadership style.

Advocate. The mentor may from time to time act as a sponsor for the mentee.
- Opens doors and introduces the mentee to select members of the mentor’s network of contacts.
- Informs her mentee about any appropriate professional or educational opportunities she may be aware of.
Note to mentees: Please do not expect this of your mentors – this is an optional added benefit!

For more information on the PWA Mentoring Program, contact us at professional@pwa-milan.org.
• Valerie Ryder, Mentoring Program Leader and Professional Development Director
• Monique Svazlian, Mentoring Program Coordinator

* Adapted from “Creating Successful Mentoring Programs: A Catalyst Guide”.

by Monique Svazlian, Mentoring Program Coordinator

By now it is likely you have heard about the upcoming PWA Mentoring Program, scheduled to launch in the spring. As we continue planning the program, we are already hearing from many of our members interested in participating. Considering this is a first-time program for the Milan network, we would like to clearly communicate the steps on how to apply and what to expect from the process in order to make it as straightforward as possible. You can download the program brochure here PWA Mentoring Program Brochure

Step 1) Fill out the PWA Mentoring Program Application Form – Mid-March to Mid-April
The application forms will be available on the PWA website beginning mid-March, and the application period will last until mid-April. Keep an eye out for more communication from us informing you when the forms become available on-line. This is the only way to apply for the program – you will be asked to fill out a Mentor or Mentee Profile, depending on the role you are applying for, which will help us find you the right match.

Step 2) Attend the workshop “Identify Your Mentoring Expertise” – April 7th
Whether you believe you could be a Mentor or not, this optional workshop will help you identify the expertise you have to be a Mentor. We all have useful experience, backgrounds and training that can be potentially helpful for others. Through this mini-workshop, which will take place at the April Networking Aperitivo, you’ll identify your “Inner Mentor” which will gear us all up to participate fully in the program. It is open to all members and guests, and is not a prerequisite for becoming a Mentor.

Step 3) Receive email notification: Match successfully identified – Early May
At the close of the application period (mid-April), we will evaluate all applications received. Pairs will be matched based on the level of relevance between objectives stated by the Mentee and available Mentor experience and skills. If we are able to identify an appropriate match, you will be notified via email by the beginning of May.
Note about Participation: As this is a first-time program and we would like to ensure a high-quality service to members, we are limiting the Mentor/Mentee pairs to 10-12 in total. Given the level of interest expressed in the program so far, we anticipate the possibility of receiving more applications than we can fulfill in this first round. Applicants who are not successfully matched will be notified by email that they have been placed on a waiting list for the next edition of the Mentoring program, planned for early 2011.

Step 4) Attend the PWA Mentoring Program Launch Event – May 19th
The official Mentoring Program Launch event will be open to all program participants, PWA members, and guests. The event will be the first time you officially meet your Mentor/Mentee partner, as well as hear from a panel of speakers and testimonials from our Honorary Mentors.

Step 5) Attend the Mentoring Program Skills Training Workshop – Late May
This half-day workshop, an essential component of the program, will be geared towards developing skills to ensure your success as a Mentor or Mentee. We will cover active listening and other communication skills, do’s and don’ts of good mentoring, topics to bring to the mentoring sessions and how to get the most out of your Mentoring relationship.

Step 6) First Mentoring Program period – June-November
The actual Mentoring sessions will begin in June and last for six months. Mentoring pairs will meet for one hour or more per month, in person, via phone or video-conference.

Step 7) Check-in’s and satisfaction survey – June-November
We will be checking-in with each Mentoring pair throughout the program to ensure the Mentoring relationships are running smoothly. Coaching on the mentoring process will be available to those interested. Further, a survey will be carried out at the end of the first period to gauge participant satisfaction and gather ideas for future improvements.

Post-program publication – December
Finally, we will be collecting participant feedback at the end of the program to include their takeaways, experiences, and recommendations to others in an official PWA Mentoring post-program publication.

If you have further questions about the application process or about the program itself, please don’t hesitate to contact us at professional@pwa-milan.org
• Valerie Ryder, Mentoring Program Leader and Professional Development Director
• Monique Svazlian, Mentoring Program Coordinator

As a means of ensuring diversity within all their MBA programs, SDA Bocconi is pleased to reiterate its dedication
to the recruitment of female MBA candidates through their current scholarship scheme for female candidates.

They are offering three tuition waivers for female candidates entering the 2010-2011 Full-Time MBA. The Full-Time MBA is a
12-month program running from October 2010 to October 2011 and includes more than 110 students from more than 30
countries. The program includes a period of practical placement (June – August) and the option to take a term of
study on exchange at one of 30 partner business schools in 12 countries. A total of 20 merit-based tuition waivers will
be made available for this year’s program and full information can be found here. The deadline for these tuition waivers is April 30, 2010.

In addition, they are offering one partial scholarship to a female candidate applying for entry to the Evening Executive
MBA Program commencing in October 2010. The Evening EMBA is a two-year program that includes class activities three
evenings per week (Monday-Wednesday from 19:00 to 21:00) as well as 10 full class days each year. The program, taught in
Italian, is designed to provide experienced managers with multi-dimensional skills and strategic thinking that
will be applicable to their current positions as well as helping managers hone their analytical and problem solving
skills. The deadline for this scholarship is April 20, 2010 and more information can be found here:

We are excited about the upcoming implementation of the PWA mentoring program and would like to share not only our enthusiasm with you, but also some important information on mentoring in general. Over the next few months you will find a series of informative articles on mentoring, of which this is the first, in the newsletter and on our website.

So what is mentoring, after all?

Mentoring is a voluntary, not-for-profit relationship between two individuals who each take a defined role: The Mentor is a person with relevant knowledge and experience, while the Mentee is a person who wants to learn from the mentor for her personal and professional development. All PWA members are welcome to apply to participate, for free, as mentors or mentees in the upcoming Mentoring Program. For more general information please see the related article entitled “Introducing the PWA Mentoring Program” here.

The basic concept and process of mentoring is simple and straightforward: Mentoring is a relationship that is created to share knowledge and experience for learning in a purposeful way.

To share knowledge and experience refers to the fact that age and seniority are no longer the decisive factors for choosing a mentor with the experience required to face today’s challenges. The traditional form of mentoring, characterized by a “wise elder mentoring the protégé(e)”, has given way to new, more egalitarian forms of mentoring. In the PWA Mentoring Program, there is no minimum age or seniority requirement for mentors.

For learning in a purposeful way is where the key strength of the mentoring process lies. The relationship is based on learning – and effective learning needs a clear purpose to prevent mentoring from becoming just another opportunity to talk with a friend. In our Mentoring Program, each mentee will have clearly specified her objective(s) upfront.

Mentoring vs. Coaching

There is a common misconception floating around: that mentoring can provide the same benefits as coaching, and vice versa. Mentoring has sometimes even been referred to as “poor man’s coaching”.

The two indeed have a number of areas in which they overlap. Both mentor and coach need to share their knowledge in a way conducive to learning. Moreover, both mentee and coachee are responsible for their own learning. Mentoring and coaching are about bringing out the very best in people by listening, asking questions and providing feedback. They are both developmental relationships.

In truth, mentoring and coaching require different skills and knowledge. Mentoring and coaching differ in that a coach needs to be an expert in the areas and skills required to foster her client’s development, while a mentor has specific knowledge or a particular experience the mentee is looking for.

The mentor and coach have different roles in the learning process. A coach is responsible for the challenge of stimulating and guiding the coachee to reach a higher level of her potential. In short, a coach applies coaching skills in order to help others to learn rather than to teach them. A mentor, as role model, shares relevant experiences, and leaves it to the mentee to apply the knowledge in a way that best suits her purpose.

For more information on the PWA Mentoring Program, contact us at professional@pwa-milan.org
Valerie Ryder, Mentoring Program Leader and Professional Development Director
Monique Svazlian, Mentoring Program Team Member

Some of the information contained in this article has been loosely excerpted from the book “Women@Work No.7: Mentoring – A Powerful Tool for Women”, edited by Therese Torris and published by the EuropeanPWN. It is available for purchase at www.EuropeanPWN.net